ORDERS WILL APPEAR ON BANK STATEMENT AS: Mitchells

 

Once an order is received, it may take up to 3 business days for orders to be processed and shipped, pending inventory availability. This applies to ALL shipping methods.

Standard shipping: USPS 3-7 business days, based on delivery destination.

Expedited shipping: FedEx Express, FedEx 2 Day 2-3 business days from ship date.

Please note:

  • Shipping costs will vary by package weight and shipping destination. This cost will be calculated before you confirm your order.
  • UPS and FedEx do not deliver on weekends or federal holidays.
  • Mitchell's Nutritionals will not be held responsible for lost or delayed packages. If your order is lost or delayed, please contact your shipping carrier.
  • Free Ground Shipping with qualifying orders only applies to orders within the continental United States. We do not offer Free Ground Shipping to Hawaii, Alaska, or Puerto Rico. 
If you are unhappy with your purchase, we gladly accept consumer returns within 10 days of receipt. The cost of returning the product is at your expense. We do not charge a restocking fee. Please include the original invoice with your return shipment to ensure we are able to locate your original order/payment method. If available, please send the tracking number of your shipment to so we can validate your return as fast as possible. Not providing a tracking number may result in a delay of your refund. We will refund your purchase via your original payment method once the approved return has arrived at the Mitchell's Nutritionals facility: 2347 Sugar Bottom Rd, Furlong PA, 18925. If you have any questions regarding our consumer return policy, please contact our Customer Experience team at [email protected]

Damaged goods or incorrect shipments should be reported to [email protected] within 10 days of receipt of the package. We will make every effort to remedy the situation as quickly as possible. Pictures of the damaged goods, manufacturing codes located on the back of the bottle, shipping box(es), shipping label, and order number will be required to process your request.

Thanks for your patronage!